Did you install any Netware servers about 2 years ago?

If so, you might find that Remote Manager, and Imanager (or any Apache services such as Virtual office and Groupwise Webaccess) stop working after a server reboot around their 2 year anniversary.

This could be because your server certificates have expired. This is easily checked in ConsoleOne and easily fixed with PKIDIAG

This TID explains most of the background but the most important section if you have the problem is how to fix it!

How to Run PKIDIAG in Fix Mode:
By default, PKIDIAG runs in diagnostic mode. This means that problems are identified but not resolved. To allow PKIDIAG to fix problems, choose option 4 (actions). PKIDIAG will switch to "Actions: Fix Mode". Make any desired changes to options 5 and 6 and then press "0" to start the fixing process.

So, remember 4,5,6,0 - And remember to do this before the certificates run out!

Note: You may need to run tckeygen as well to allow tomcat to work

Our highly qualified helpdesk staff are available to support your organisations technical staff, on Microsoft, Novell and SUSE Linux Network and Systems related issues with full escalation capabilities to the vendors themselves.

Please contact us to find out about our flexible options and rates for this service.

Call us on: 0870 145 1600 or email: enquiries@itsgroup.org.uk